Overview
Head of E-Commerce Jobs in Riyadh, Saudi Arabia at REEF | ريف
Title: Head of E-Commerce
Company: REEF | ريف
Location: Riyadh, Saudi Arabia
About Reef Holding
Reef Holding is a leading Saudi company rooted in the world of fine fragrances, with a portfolio of brands that reflect a deep passion for quality, innovation, and authenticity. While fragrances remain at the heart of what we do, Reef has expanded into beauty and fashion, offering a holistic lifestyle experience that blends sensory elegance with modern style.
We’re Hiring: Head of E-Commerce Section.
Location: Riyadh, Saudi Arabia
Type: Full-Time
We’re looking for a Head of E-Commerce Section to lead our online business strategy and drive digital transformation across our platforms.
About the Role
As Head of E-Commerce Section, you will be at the forefront of our digital evolution, crafting and executing strategies that enhance customer experience, boost online sales, and maximize ROI. You’ll lead a talented team and collaborate with cross-functional departments to deliver exceptional digital experiences.
Key Responsibilities
Develop and implement the e-commerce strategy aligned with the company’s vision and goals.
Lead the optimization of the online shopping experience to ensure smooth customer journeys and high conversion rates.
Manage and enhance digital platforms in line with performance and security standards.
Analyze performance metrics and propose improvements to support sustainable growth.
Collaborate with marketing and development teams on digital campaigns including SEO, PPC, and social media.
Leverage data analytics to inform decisions and improve customer acquisition and retention.
Oversee user experience (UX/UI), ensuring the digital store design promotes engagement and sales.
Ensure seamless payment, shipping, and return processes.
Manage digital customer service to ensure timely, effective support and high customer satisfaction.
Monitor KPIs, generate regular reports, and suggest data-driven strategies.
Stay updated on e-commerce trends and digital technologies to maintain competitive advantage.
Lead the implementation of digital transformation tools and AI solutions to enhance performance.
Qualifications
Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related field.
Relevant certifications in digital marketing, analytics, or e-commerce are a plus.
Proven leadership experience in managing e-commerce or digital business functions.
Strong analytical and strategic decision-making skills.
Fluent in Arabic and English.
Key Skills
Leadership and team management.
Data analysis and performance optimization.
Digital marketing and customer acquisition.
UX/UI enhancement.
Negotiation and communication.
Innovation and digital strategy.
Why Join Us?
This is your opportunity to join a future-focused organization, where you’ll play a key role in shaping our digital commerce journey. Work alongside a dedicated team, implement advanced digital solutions, and lead initiatives that truly make an impact.
