Overview
Head Bartender – Center Bar Jobs in Ras Al Khaimah, UAE/Dubai at Wynn Al Marjan Island
Responsibilities
- Consistently follow the established Cycle of Service to ensure excellent guest experiences.
- Lead, mentor, and motivate the bar team to consistently deliver high‑quality service and maintain positive morale.
- Oversee inventory management, including ordering, receiving, and stock rotation to maintain optimal par levels and minimize waste.
- Monitor compliance with all health, safety, and sanitation regulations and implement corrective actions as needed.
- Collaborate with the Bar Manager to develop new cocktails and update beverage menus in line with current trends and guest preferences.
- Resolve escalated guest complaints or issues promptly and effectively to maintain satisfaction and uphold the establishment’s reputation.
- Prepare beverages accurately according to recipes and company standards.
- Assess guests’ needs and preferences, offering tailored recommendations and maintaining a guest‑focused welcoming atmosphere at all times.
- Serve food and drinks professionally and courteously, always adhering to high standards.
- Maintain thorough knowledge of all menu items and confidently describe them to guests.
- Keep the bar counter clean and well‑maintained to ensure guests feel comfortable and welcome.
- Accurately charge customers, promptly present bills, and handle payments in line with established procedures.
- Set up the bar each day according to standard procedures and par levels.
- Clean all designated areas following daily routines and hygiene protocols, both morning and evening.
- Promptly report any suspicious packages or items to management.
- Carry out any other reasonable tasks requested by management.
Qualifications
- Minimum educational qualification: completion of secondary school; higher academic credentials are an asset.
- Minimum age requirement: 21 years due to gaming operations and regulatory standards.
- Minimum of 2–3 years of bartending experience in a luxury hotel, resort, or upscale hospitality venue.
- Proven leadership experience in managing bar teams and coordinating service operations.
- Strong knowledge of classic and contemporary cocktails, spirits, wines, and beverage trends.
- Demonstrated ability to oversee bar inventory, par levels, and ordering procedures efficiently.
- Excellent customer service focus and interpersonal communication skills.
- Strong organizational and multitasking abilities in high‑pressure environments.
- Proficient in POS systems and handling cash or card transactions.
- Formal bartending certification or relevant hospitality training is preferred.
- Fluency in English is essential; additional language skills are an asset.
- Flexible with work schedules and able to lead shifts based on business needs.
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Title: Head Bartender – Center Bar
Company: Wynn Al Marjan Island
Location: Ras Al Khaimah, UAE/Dubai
Category: