Overview

Guest Service Officer – Telecommunication Jobs in Dubai, UAE at Fairmont Hotels & Resorts

Company Description

“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS”

Job Description

Guest Service Officer – Telecommunication

You are the beginning of an exceptional guest experience. As a Guest Service Officer – Telecommunication, you will make our guests feel welcome and reflect the exceptional experience once they arrive!

Effectively manage all calls to the hotel as per the company’s Brand Standards

Consistently offer exceptional, friendly, and engaging service

To be constantly aware of the room situation and to strive to obtain maximum occupancy

To attend to the hotel guests in all communication from inside and outside the hotel

To be aware of the hotel’s security, fire, and safety procedures

Qualifications

Diploma or degree in vocational hospitality or Room Division

2 to 5 years’ experience, depending on education and career background

Languages:

fluent in English and a 2ndlanguage would be a plus

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Title: Guest Service Officer – Telecommunication

Company: Fairmont Hotels & Resorts

Location: Dubai, UAE

Category: Hospitality / Hotel / Catering

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