Overview
Guest Service Officer – Front Office Jobs in Doha, Qatar at Hyatt
About Hyatt Regency Oryx Doha
Welcome to Hyatt Regency! One of Hyatt’s very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through a stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
About
The Role
We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create a seamless, intuitive, signature experience making our guests’ stay free from stress and filled with success.
As Guest Service Officer Front Office you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the hotel, assisting them with the registration, processing payments and responding to the guests’ inquiries. In this position, you will be proactively resolving service-related concerns and providing appropriate follow-up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating a signature experience.
What We Are Looking For
Relevant degree or diploma in Hospitality or Tourism management
Exceptional interpersonal skills showing care and the ability to connect and care for our guests
International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
Desire to constantly learn and ambition to grow
Ability to work under pressure
Excellent English
What We Are Offering
Paid employment visa and incoming air ticket
Competitive tax-free salary and benefits
Paid vacation days and sick leave days
Paid medical expenses
Free accommodation
Free shuttle bus service between the hotel and the accommodation
Free meals on duty and off duty in the colleague outlet
Opportunities for career growth within the global company
Free room nights, Discounted and Friends & Family Room Rates at Hyatt worldwide
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Title: Guest Service Officer – Front Office
Company: Hyatt
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering (Hotel Front Desk, Guest Services, Hospitality & Tourism)
