Overview
Guest Service Agent Jobs in Dubai, UAE at Minor International
NH Collection Dubai The Palm:
Eclectic Elegance on Palm Jumeirah
Feel the ambiance at ourexcitingnew hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.
Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.
Guests are just a short journey from all Dubai’s top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel’s lively sports bar, set to be one of the new ‘go to’ spots in Dubai.
Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest inquiries, requests, and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
A strong focus on customer service
Prior experience in hotel front office operations is preferred.
Excellentcommunication skills: fluency in English is required
Be able to work shifts, weekends, and public holidays.
Italian or German speaker is a must
Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred.
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Title: Guest Service Agent
Company: Minor International
Location: Dubai, UAE
Category: Hospitality / Hotel / Catering, Customer Service/HelpDesk
