Guest Service Agent

Overview

Guest Service Agent Jobs in UAE at AccorHotel

Job Responsibilities:

Welcome guests and ensure efficient, friendly, and professional service during check-in, check-out, and throughout their stay. Use your elevated emotional intelligence to create personalized and memorable experiences that will excite and delight guests. Provide a high standard of service to all hotel guests with your luxury attitude, specifically anticipating and proactively attending to guest requests and event/activity bookings. Coordinate group arrivals (including welcome), departures, and check-ins, and assist with activities during their stay.

Ensure

professionalism

and accuracy with information and billing during arrival and departure.

Qualifications:

YOUR EXPERIENCE AND SKILLS INCLUDE:  Previous hotel front office reception experience preferable. Professional telephone manner and exceptional customer service skills. Excellent

communication

, interpersonal, and time management skills. A friendly and positive can-do attitude who enjoys working in a team. Previous experience with Opera desirable but not essential.  Additional Information:  

Our commitment

to

Diversity

&

Inclusion

:

We are an

inclusive

company and our ambition is to attract, recruit, and promote

diverse

talent.

Remote Work

:  No

Employment Type:

Full-time #J-18808-Ljbffr

Title: Guest Service Agent

Company: AccorHotel

Location: UAE

Category: Customer Service/HelpDesk (Front Desk/Receptionist, Customer Service Rep), Hospitality / Hotel / Catering (Front Desk/Receptionist)