Overview
Guest Service Agent Jobs in Abu Dhabi at Jannah Burj Al Sarab Abu Dhabi
Job Description – Female Guest Service Agent
Location: Jannah Burj Al Sarab Hotel, Abu Dhabi
Key Responsibilities:
• Welcome guests warmly and provide exceptional customer service.
• Handle check-in and check-out procedures efficiently.
• Manage guest reservations, inquiries, and requests professionally.
• Provide accurate information about hotel services and local attractions.
• Coordinate with housekeeping, maintenance, and other departments for guest needs.
• Handle guest complaints and resolve issues promptly.
• Process payments, invoices, and maintain accurate records.
• Ensure compliance with hotel policies and safety regulations.
Requirements:
• Experience: Minimum 2 years in a 4 or 5-star hotel as a Guest Service Agent or similar role.
• Education: Diploma or degree in Hospitality Management (preferred).
• Skills: Excellent communication, problem-solving, and multitasking skills.
• Language: Proficiency in English (Arabic or additional languages is a plus).
• Appearance: Professional grooming and presentation.
• Availability: Must be available for face-to-face interviews in Abu Dhabi.
Job Type: Full-time
Pay: AED1,600.00 – AED2,200.00 per month
Title: Guest Service Agent
Company: Jannah Burj Al Sarab Abu Dhabi
Location: Abu Dhabi
