Overview
Guest Relations Specialist & Office Administration; UAE National Jobs in Dubai, UAE/Dubai at Help AG
Position: Guest Relations Specialist & Office Administration (UAE National)
Help AG is looking for a talented and enthusiastic Emirati National to join us as an Office Administration & Guest Relations Specialist who will
be supporting office operations team with diligent and efficient administrative contribution with a focus on customer visits, meetings & conferences. With a positive and friendly personality, the role brings up own ideas and takes proactive ownership. The role is key for maintaining an enjoyable, presentable, and professional workplace. The role will ensure a great visitor experience in high-profile customer visits including VIP guests.
The position will also support various other departments within different duties and administrative aspects.
Responsibilities
- Maintain a clean and presentable office environment.
- Keep control of supplies, stationery and equipment for office and replenish in time.
- Coordinate improvements and repair as required by coordinating internal and external teams.
- Order and arrange refreshments and catering for visits and meetings.
- Always ensure fully functional equipment by completing preventive maintenance requirements; calling for repairs; coordinating with internal teams.
- Oversee corporate contracts with service providers including maintenance, catering, etc. review / negotiation / renewal.
Visitor Management
- Take ownership on customer visits from A-Z and ensure a smooth experience from arrival till departure; coordinate with internal and external parties as required.
- Greeting and guidance of visitors to our office.
- Ensure presentability of office, facilities, and team.
- Personally receive and guide visitors providing a positive and memorable experience.
- Remain available and attentive throughout the entire visit.
Administrative Support
- Document processing and coordination for document completion, signature, filing as per the processes.
- Ensure compliance of documents and communication with the highest standards in appearance and content.
- Follow up, update and report on corporate / operations projects.
- Update electronic internet and intranet systems with news and information.
- Research information as required and draft correspondence; create reports.
- Arrange for employee office supplies, business cards, mobile phones as required.
- Manage employee enrollment in corporate (group) systems for access.
Operations Team Support
- Coordinate trainings with vendors / customers internally and in projects.
- Verify completeness and close projects in our internal systems based on agreed criteria.
- Conduct project / customer satisfaction surveys via email and telephone.
- Arrange for planned technical appointments with customers.
- Analyze internal data and create reports as required.
Qualifications & Skills
- Emirati candidates with family book will be preferred for this role.
- Experience in personal customer service with business clients.
- Open-minded, friendly, welcoming, and helpful attitude.
- Good communication skills for business requirements.
- Flexible work approach, based on the job requirements.
- Well-organized work style, highest accuracy.
- Problem-solving focus.
- Team player with high level of dedication.
Benefits
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaigns activities throughout the year.
- Excellent learning and development opportunities.
- Inclusive and diverse working environment.
#J-18808-Ljbffr
Title: Guest Relations Specialist & Office Administration; UAE National
Company: Help AG
Location: Dubai, UAE/Dubai
Category: