Overview
Guest Relation Manager ( Saudi National Jobs in Tabuk, Saudi Arabia at Hyde Johannesburg Rosebank
Position: Guest Relation Manager ( Saudi National )
Company Description
We are looking for a Guest Relation Manager to join the pre-opening of SLS The Red Sea.
Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025.
Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.
This project is not for the faint  Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.
Job Description
Prepare for daily VIPs arrivals in terms of room allocation, amenities, and special requests of Guests.
Keep Mis-en-place ready for VIP arrival (Reg.
-cards, room keys, welcome drink).
Register and process check-in/out for all VIP guests efficiently and professionally.
Escort VIP guests to their rooms.
Update guest information into the computer after a complete check-in.
Accountable for cashiering duties, foreign exchange transactions, night audits tasks, and settlement upon Guests’ departure.
Handle walk-in counter reservations at all times and process call-in reservations when the room reservations section is closed.
Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.
Resolve guests’ complaints/requests and liaise with the department concerned to ensure immediate follow-up.
Handle issuance of guest room key cards and ensure effective control for guest security.
Qualifications
Bachelor’s degree in Hotel Management or similar preferred.
Previous experience in a similar role.
Strong communication and customer service skills.
Excellent written and verbal communication skills.
Additional Information
Strong leadership, interpersonal, and training skills.
Good communication and customer contact skills.
Results and service-oriented with an eye for details.
Ability to multi-task, work well in stressful & high-pressure situations.
A team player & builder.
A motivator & self-starter.
Well-presented and professionally groomed at all times.
This position is strictly for Saudis only.
We are an inclusive company and our ambition is to attract, recruit, and promote talent.
Application Process
First name
Last name
Phone
Resume . (Accepts .pdf, .doc, .docx; max 2MB)
Answer the following questions
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Thank you for applying! Good luck!
Title: Guest Relation Manager ( Saudi National
Company: Hyde Johannesburg Rosebank
Location: Tabuk, Saudi Arabia
Category: Hospitality / Hotel / Catering (Event Manager / Planner)
