Overview
Guest Relation Executive – Equestrian Jobs in Abu Dhabi, UAE/Dubai at Al Forsan
Responsibilities
- Welcome and assist all guests, ensuring a professional, courteous, and friendly environment.
- Handle inquiries related to equestrian activities, events, and services, providing accurate and timely information.
- Manage bookings and reservations for equestrian activities, coordinating with trainers and staff to ensure smooth operations.
- Maintain up-to-date records of guest interactions, bookings, and feedback.
- Assist in organizing and managing events, competitions, and special guest programs within the equestrian department.
- Collaborate with other departments to ensure high-quality guest experiences.
- Resolve guest complaints or issues promptly and escalate to the Equestrian General Manager when necessary.
- Promote the equestrian services, membership packages, and related offerings to guests.
- Ensure all safety and operational guidelines are communicated to guests before activities.
Qualifications
- Bachelor’s degree in Hospitality, Tourism, or related field preferred.
- Minimum of 1–2 years’ experience in guest relations, hospitality, or customer service (experience in equestrian or sports-related environments is an advantage).
- Strong communication and interpersonal skills.
- Knowledge of equestrian activities, terminology, and safety procedures is preferred.
- Excellent organizational skills and attention to detail.
- Ability to work flexible hours, including weekends and holidays, as required.
- Proficiency in MS Office and reservation management systems.
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Title: Guest Relation Executive – Equestrian
Company: Al Forsan
Location: Abu Dhabi, UAE/Dubai
Category: