Overview
Guest Experience Expert; Front Desk Agent Jobs in Doha, Qatar at Marriott Executive Apartments
Position: Guest Experience Expert (Front Desk Agent)
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. We aim to create a memorable and unique experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done, whether processing operational needs, addressing guest requests, completing reports, or sharing highlights of the local area.
They may assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area. The Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things critical to success – creating a safe workplace, following policies, maintaining confidentiality, protecting assets, upholding quality standards, and ensuring your uniform, appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow or confined spaces as well as stairs and ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and up to 100 pounds with assistance;
overhead reach and bending/twisting). Doing these things well (and other reasonable duties) is critical to get it right for our guests and our business each time.
Preferred Qualifications
- Education:
High school diploma or GED equivalent.
- Related
Work Experience:
Minimum 1 year related work experience.
EEO statement:
Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in major cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team to help guests adapt to a new locale and feel comfortable while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Title: Guest Experience Expert; Front Desk Agent
Company: Marriott Executive Apartments
Location: Doha, Qatar
Category: