Overview
Guest Experience Agent Jobs in Doha, Doha, Qatar at Fairmont Hotels & Resorts
Title: Guest Experience Agent
Company: Fairmont Hotels & Resorts
Location: Doha, Doha, Qatar
Company Description#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
ResponsibilitiesJob DescriptionReporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet all guests as they enter and exit the hotel while ensuring service standards are followed
Engage in conversation with first time visitors, showing them the lobby and offering directions as required
Assist guests regarding hotel facilities and promotions in an informative and helpful way
To follow department policies, procedures and service standards
To follow all safety policies
Other duties as assigned
Qualifications
Previous guest service experience required
Must possess a professional presentation
Must possess outstanding guest services skills and sophisticated verbal communication skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
