Group HR Manager

Overview

Group HR Manager Jobs in United Arab Emirates at Sundus

Title: Group HR Manager

Company: Sundus

Location: United Arab Emirates

Job Code: JPC – 6234 Position: Group HR Manager

Location: Abu Dhabi, UAE

Position Summary

We are seeking an experienced and proactive Group HR Manager to lead and oversee all human resources operations across the organization. The ideal candidate will be responsible for managing end-to-end HR functions, ensuring compliance with UAE labor regulations, driving operational excellence, and leading a high-performing HR team supporting riders, drivers, and corporate employees.

The Group HR Manager will play a critical role in workforce planning, employee relations, compliance, performance management, payroll coordination, and continuous process improvement while ensuring seamless HR operations that support business objectives.

Key Responsibilities 1. HR Department Leadership & Supervision

• Lead and manage the HR department, ensuring smooth day-to-day operations.
• Supervise HR Coordinators and support staff by assigning responsibilities and monitoring performance.
• Set departmental priorities, KPIs, and performance expectations.
• Ensure adherence to HR policies, timelines, and service standards.
• Act as the primary escalation point for HR-related operational matters before management intervention.
• Drive continuous improvement initiatives within HR operations.

2. Workforce HR Operations

Oversee Complete HR Operations For

• Bike Riders
• Car Drivers
• Corporate/White-Collar Employees

Responsibilities Include

• Recruitment and onboarding
• Employee documentation and record management
• Visa and labor documentation coordination
• Medical insurance administration
• Leave management
• Attendance monitoring
• Employee lifecycle management
• Disciplinary actions and investigations
• Exit management and final settlements

Ensure HR processes support uninterrupted business operations. 4. Payroll & Attendance Coordination 5. Performance Management 6. Employee Relations & Disciplinary Management 7. Accommodation & Transportation Management 8. HR Reporting & Analytics 9. Process Improvement Required Skills Core Competencies Leadership & Supervision Problem Solving Operational Excellence Education Experience Key Performance Indicators (KPIs)

• Compliance, Legal & MOHRE Oversight
• Ensure full compliance with UAE Labor Law.
• Oversee compliance with MOHRE regulations.
• Monitor WPS compliance and payroll governance.
• Ensure medical insurance compliance for all employees.
• Lead MOHRE inspections, audits, and investigations.
• Maintain accurate HR documentation for legal and compliance purposes.
• Implement HR policies aligned with UAE employment regulations.
• Coordinate monthly payroll inputs, including:
• Overtime
• Incentives
• Allowances
• Deductions
• Attendance records
• Validate payroll accuracy before submission.
• Resolve payroll discrepancies promptly.
• Ensure accurate attendance tracking through HRMS.
• Monitor and analyze operational KPIs including:
• Attendance Rate (AR)
• Compliance Rate (CR)
• Punctuality
• Productivity
• Absenteeism
• Support performance review cycles.
• Coach managers on performance improvement initiatives.
• Prepare workforce performance reports for senior management.
• Handle employee grievances professionally and confidentially.
• Conduct investigations into disciplinary matters.
• Issue warnings and disciplinary documentation.
• Maintain a fair and compliant disciplinary process.
• Foster positive employee engagement while maintaining operational discipline.
• Oversee accommodation allocation and occupancy.
• Coordinate transportation logistics for operational staff.
• Ensure accommodation standards meet company requirements.
• Optimize transportation utilization and operational efficiency.
• Generate HR dashboards and reports.
• Analyze workforce trends and manpower requirements.
• Monitor headcount, attrition, productivity, and absenteeism.
• Present HR insights and recommendations to senior leadership.
• Utilize Excel and Google Sheets for advanced reporting and workforce analytics.
• Identify opportunities to improve HR workflows.
• Standardize HR procedures across the organization.
• Enhance employee experience through process optimization.
• Support HR digital transformation initiatives.
• Payroll coordination (OT, deductions, incentives)
• Performance KPI tracking (AR, CR, punctuality, productivity)
• Incident and disciplinary case management
• Accommodation and transportation coordination
• Advanced Microsoft Excel and Google Sheets proficiency
• HRMS and attendance management systems
• UAE Labor Law and MOHRE compliance
• HR reporting and workforce analytics
• Employee relations and grievance handling
• Recruitment and onboarding
• Performance management
• Documentation and record management
• Strong leadership and people management skills.
• Ability to supervise HR Coordinators and operational teams.
• Capable of maintaining discipline while promoting employee engagement.
• Excellent stakeholder management skills.
• Strong analytical and decision-making abilities.
• Ability to resolve operational HR challenges under pressure.
• Workforce optimization and resource planning expertise.
• Process-oriented mindset.
• High attention to detail.
• Strong organizational and planning skills.
• Ability to prioritize multiple tasks effectively.
• Sense of urgency and accountability.
• Bachelor's Degree in Human Resources, Business Administration, or a related discipline.
• HR certification (CIPD, SHRM, PHR, or equivalent) is an advantage.
• 8 12 years of progressive HR experience.
• Minimum 3 5 years in an HR leadership or managerial role.
• Experience managing large operational workforces, preferably within logistics, transportation, delivery, or facilities management.
• Strong knowledge of UAE Labor Law and MOHRE regulations.
• Experience with HRMS, payroll coordination, and workforce management systems.
• HR operational SLA compliance
• Payroll accuracy and timeliness
• Recruitment turnaround time
• Employee retention and attrition rate
• Attendance and punctuality compliance
• Disciplinary case resolution timelines
• HR documentation accuracy
• MOHRE and labor law compliance
• Employee engagement and grievance resolution
• Accommodation and transportation efficiency
• HR audit compliance score
• Team performance and productivity