Overview
Greeter – Cairo / Giza Jobs in Cairo, Egypt at Abu Dhabi Islamic Bank – Egypt
Title: Greeter – Cairo / Giza
Company: Abu Dhabi Islamic Bank – Egypt
Location: Cairo, Egypt
Functional:
Efficiently directs the walk-in traffic to the appropriate service zone generates referrals for the Branch through contacts with walk-in traffic, booking necessary appointments for PB’s/SPB’s at Advisory Zone
Professional greets of walk-in customers, directing them as appropriate.
Manages the counter queue by identifying customers’ needs and assisting them in completing required forms prior to approaching the counter.
Provides assistant and externalizes low added value transactions towards self-service zone by educating customers on the use of the machines.
Books appointment for customers seeking products sold at the Advisory Zone or a complex customer transaction.
Promptly and efficiently handles customer quick inquiries / complaints.
Generates a continuous flow of referrals/ appointments as per target set in the commercial action plan
Handles KIO, returned mail & receipt of general mail of the branch.
Handles cheque books & Debit Cards delivery to customers within the bank policies and procedures