Overview
GP Aesthetics Jobs in Dubai at Floss and Gloss Aesthetic Polyclinic LLC
About the Role
Frank Porter is looking to hire a Client Support Executive based in our Dubai office.
URGENT REQUIREMENT!
The successful candidate will be responsible for providing our property owners with a direct channel for communications and exceeding the expectations of our owners at all times.
Responsibilities
Overseeing/managing the needs and requirements of our owners via email and telephone
Responds to emails promptly with professionalism and provides correct information
Responding to queries and requests for monthly statements/earnings
Manages owner booking queries and manages expectations
Coordinates with other departments to ensure essential maintenance is up to date for owner properties
Assists with reminders for bill payments/service charges/renewals/cancellations
Provides advice and real-time information on owner listings/bookings
Responds to reviews on owner listings
Attending team meetings as required
Airbnb claims, resolutions, refunds
Reporting/rectifying listing issues
Communicated with other departments to ensure guest/owner issues are actioned
Oversee Insurance
Handover of properties back to owners
Weekly reports
Requirements
Prior Experience in a Client Service Management role or Client Account Manager
Experience of working within the Property Management or vacation home rental business would be advantageous
Excellent command of English (English will be your first language)
Takes ownership of issues and resolves them with minimal supervision
Can assign tasks to various departments but follow up to ensure completion
Proactive approach
Decision maker
Common sense
Calm under pressure
Demonstrates leadership capabilities – in this role, you will be reporting to Senior Management
Scheduling experience
Job Type: Full-time
Job Type: Full-time
Pay: AED7,000.00 – AED7,500.00 per month
Title: GP Aesthetics
Company: Floss and Gloss Aesthetic Polyclinic LLC
Location: Dubai
