Overview
Golf – Food & Beverage Server/Waiter Jobs in Riyadh, Saudi Arabia at Qiddiya | القدية
Position: Golf – Food & Beverage Server / Waiter
The Food & Beverage (F&B) Server / Waiter is responsible for delivering an exceptional dining experience to members and guests. This role involves providing attentive, personalised service in a luxurious setting, ensuring that all food and beverage orders are accurately taken, delivered, and served with the highest level of professionalism. The F&B Server/Waiter plays a vital role in creating a welcoming and refined atmosphere, contributing to the club’s dining facilities’ reputation.
Responsibilities
And Duties
- Service Excellence: Greet members and guests warmly as they arrive, ensuring they feel welcomed and valued
- Service Excellence: Present menus, take orders accurately and make knowledgeable recommendations on food and beverage pairings
- Service Excellence: Serve food and beverages promptly, ensuring that all orders are delivered according to the club’s high standards of service
- Service Excellence: Monitor tables to anticipate members’ and guests’ needs, refill drinks, clear plates, and address any requests with promptness and courtesy
- Food & Dietary Requests: Handle any special requests or dietary requirements with attention to detail and communicate these to the kitchen staff effectively
Menu Knowledge and Upselling
- Maintain an in-depth knowledge of the club’s food and beverage offerings, including daily specials, ingredients, preparation methods, and presentation
- Offer recommendations and upsell menu items such as signature dishes, wine selections, and special promotions to enhance the dining experience
- Stay informed about seasonal changes to the menu and any upcoming events or special dining experiences
Order Management and Coordination
- Accurately enter orders into the point-of-sale (POS) system, ensuring correct billing and smooth communication with the kitchen and bar
- Coordinate with kitchen and bar staff to ensure timely preparation and delivery of orders, resolving any issues that may arise
- Manage the timing of courses, ensuring that dishes are served at the appropriate pace and temperature
Table Maintenance and Cleanliness
- Set up tables before service, ensuring they are correctly laid with pristine linens, silverware, glassware, and any necessary condiments or decorations
- Maintain the cleanliness and organisation of the dining area throughout service, promptly clearing and resetting tables as needed
- Handle all glassware, cutlery, and service items with care, ensuring they are clean, polished, and presented to the highest standard
Member and Guest Interaction
- Build rapport with members and guests, remembering their preferences and providing personalised service to enhance their dining experience
- Address any complaints or concerns with professionalism and discretion, ensuring that issues are resolved to the satisfaction of the member or guest
- Provide assistance and recommendations on club services, events, and activities when asked by members or guests
Event Support
- Assist in the setup, service, and breakdown of special events, banquets, and private functions, ensuring seamless service and attention to detail
- Work closely with the events team to deliver exceptional service during club events, adhering to specific event guidelines and member preferences
- Support colleagues during peak times or large events, demonstrating teamwork and a commitment to the club’s service standards
Compliance and Safety
- Follow all health and safety regulations, including proper food handling, hygiene practices, and alcohol service guidelines
- Ensure that all service areas, including the bar and kitchen pass, are clean and compliant with safety standards
- Report any safety hazards, maintenance issues, or broken equipment to management promptly
Requirements Education & Experience
- High school diploma or equivalent is required
- Additional certifications in hospitality, food service, or wine studies are advantageous
- Minimum of 2-3 years of experience as a server, waiter, or in a similar F&B role, preferably in a luxury or fine dining environment
- Experience in a golf club, private club, or high-end restaurant setting is preferred
- Familiarity with POS systems and order management software
Technical Skills
- Strong knowledge of food and beverage service techniques, including wine and cocktail service
- Ability to memorise menus, wine lists, and specials to provide informed and efficient service
- Proficient in using POS systems for order entry and billing
Soft Skills
- Excellent communication and interpersonal skills, with a friendly and professional demeanour
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- High level of attention to detail, ensuring accuracy in order taking and service delivery
- Ability to handle pressure and remain calm and composed during busy service periods
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Title: Golf – Food & Beverage Server/Waiter
Company: Qiddiya | القدية
Location: Riyadh, Saudi Arabia
Category: