Overview
Global Account Director Jobs in الرياض at JLL
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Global Account Director
JLL Work Dynamics | Portfolio Services — Riyadh, Kingdom of Saudi Arabia
Location
Riyadh, Kingdom of Saudi Arabia
Function
Portfolio Services
Reports to
Country CEO KSA and Head of EMEA Portfolio Services
Direct reports
Multi-disciplinary account team spanning Portfolio Strategy, Lease Administration, Technical Due Diligence and Test Fits, Valuations, and Technology. Oversight of Transaction Management and engagement with Markets teams worldwide for transactions and sales and acquisitions.
Contract type
Full-time, permanent
Role PurposeThe Global Account Director leads one of JLL’s most strategically significant government sector mandates in the Kingdom of Saudi Arabia: the Ministry of Foreign Affairs (“MoFA”) account. Based in Riyadh, this role is the client’s day-to-day trusted advisor and the single point of accountability for the real estate portfolio, owning delivery from strategy and lifecycle planning through to transactions and portfolio data management.
The Global Account Director monitors the portfolio’s end-to-end lifecycle, coordinates delivery across regional transaction leads and local subject matter experts, and is the first line of escalation for all account activity — ensuring the client’s real estate needs are met with consistent, well-governed, and proactively managed service.
Key ResponsibilitiesClient Relationship & Stakeholder Management
Act as the primary point of contact with local business units and client stakeholders for all account activity, and as first line to manage escalations.
Communicate information on all action items to stakeholders and provide initial advice.
Lead a governance framework of executive sessions and structured reviews, with documented ways of working endorsed by the client.
Embed within client operations with genuine cultural understanding of KSA government sector practices.
Portfolio Strategy & Lifecycle Management
Take responsibility for the owned and leased real estate worldwide.
Manage the end-to-end lifecycle solution across portfolio management, meeting business and real estate needs by laying out strategy, process, and tools.
Actively monitor the end-to-end lifecycle of the portfolio.
Identify and proactively advise on the strategic direction of MoFA’s real estate portfolio, delivering measurable value through opportunity identification.
Ensure alignment between business requirements and transaction/project delivery.
Delivery Oversight & Cross-Service Coordination
Provide delivery oversight and interlocks across transaction management, connection to JLL markets, and portfolio data management.
Coordinate delivery of MoFA’s real estate needs in partnership with regional transaction leads and local subject matter experts.
Ensure integrated reporting across all activities, working with the performance management function, including reporting, monitoring, and tracking of active projects.
Foster JLL culture, connecting internal capabilities across Portfolio Services, Work Dynamics, and wider JLL service lines to deliver integrated client solutions.
Financial & Commercial Oversight
Support account financial performance in partnership with regional and functional leads, including visibility of budget, cost, and scope against contractual terms.
Own completion of the Bills of Quantities by February 2029, adopting a “right first time” approach so all deliverables meet minimum acceptance criteria and allow for prompt invoicing.
Support opportunities for scope expansion and cross-service delivery as the client’s needs evolve, notably the Regional Hub FM opportunity in EMEA.
Flag commercial, contractual, or reputational risk across the account to Global Oversight leads for timely resolution.
Team Leadership
Direct a multi-disciplinary account team in a manner consistent with MoFA’s goals and objectives.
Build and develop a high-performing team with a strong focus on cultural competency and retention.
Set clear delivery standards and performance expectations across the team.
Candidate ProfileExperience & Qualifications
Bachelor’s degree as a minimum; an advanced degree or professional qualification (MRICS, MBA, or equivalent) is preferred.
10–15 years of experience in commercial real estate, with a strong background in portfolio strategy and management.
Proven track record managing complex, multi-service real estate accounts at senior or director level, including end-to-end lifecycle ownership.
Strong working knowledge of the real estate end-to-end lifecycle, including transactions and portfolio data management.
Experience working within JLL or another matrix management structure; familiarity with government or public sector clients, preferably in the GCC or KSA, is an advantage.
Excellent communication, stakeholder management, and executive-level presentation skills.
Fluency in English; Arabic language skills are a significant advantage.
Preferred
Direct experience working in the Kingdom of Saudi Arabia with an understanding of KSA government procurement and governance processes.
Track record of growing client accounts through cross-sell, scope expansion, and strategic advisory elevation.
Familiarity with Saudi Vision 2030 and its implications for government real estate strategy.
Experience leading multi-cultural, multi-disciplinary teams across international markets.
What Success Looks LikeThe client regards the account team as a trusted, embedded partner, evidenced by strong satisfaction and continuity of the relationship.
Managing the Account P&L to meeting / exceed financial performance through delivery of the contract terms and adjacent services, notably sales and acquisitions arising from portfolio strategy.
The portfolio’s lifecycle is proactively managed and visible well ahead of need, with no surprises on active projects.
Delivery across all services is well-coordinated and consistently reported.
The account team is stable, engaged, and recognised internally as a benchmark for integrated account delivery.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Title: Global Account Director
Company: JLL
Location: الرياض
