Overview
General Manager – Hypermarket Jobs in Dubai, UAE at Dewan Consultants
Must be Currently working as General Manager in Hypermarket and Locally available for interview.
Job Title:
General Manager
Location:
Al Quoz
Job Summary:
The General Manager (GM) for Hypermarket will oversee the overall operations strategy and performance of the store. The GM will ensure that all departments meet or exceed financial goals, maintain high standards of customer service, and comply with company policies and procedures. This role requires strong
leadership
skills, strategic thinking, and a
customer-focused
approach.
Key Responsibilities:
Operational Management:
Oversee daily operations of the hypermarket to ensure smooth functioning.
Ensure all departments are fully stocked, well organized, and meet company standards.
Monitor inventory levels and manage stock replenishment.
Financial Performance:
Develop and manage budgets to achieve financial targets.
Analyze sales reports, KPIs, and other performance metrics to identify areas for improvement.
Implement strategies to increase sales and profitability.
Customer Service:
Maintain high standards of customer service and ensure
customer satisfaction
.
Address and resolve customer complaints promptly and effectively.
Implement customer feedback to improve service quality.
Team Leadership
:
Recruit, train, and develop staff to ensure a high-performing team.
Provide guidance, support, and performance feedback to department managers and staff.
Foster a positive and productive
work environment
.
Marketing and
Merchandising
:
Develop and execute marketing strategies to drive store traffic and sales.
Ensure effective
merchandising
and product placement to maximize sales.
Coordinate promotional activities and events.
Compliance and Safety:
Ensure compliance with company policies, procedures, and standards.
Maintain a safe and secure shopping environment for customers and staff.
Conduct regular audits and inspections to ensure
regulatory compliance
.
Qualifications:
Bachelor’s degree in Business Administration, Retail Management, or a related field.
Proven experience as a General Manager or in a similar
leadership
role in retail, preferably in a hypermarket or large format store.
Strong financial acumen and experience in budgeting and financial management.
Excellent
leadership
,
communication
, and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Customer-focused
with a strong commitment to
service excellence
.
Salary:
Open to discuss
Required Experience:
Director
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Title: General Manager – Hypermarket
Company: Dewan Consultants
Location: Dubai, UAE
Category: Management (Retail & Store Manager, General Management, Operations Manager), Retail (Retail & Store Manager, Operations Manager)
