Overview
General Manager Commercial, Contract Logistics Jobs in New Cairo, Cairo, Egypt at DSV
Role Summary:
The General Manager – Commercial will lead and execute the Contract Logistics commercial strategy, with balanced accountability across sales growth, new business development, and best-in-class account management. The role is responsible for driving sustainable revenue growth, expanding market presence, and strengthening DSV’s brand positioning across Egypt. Leading a fully integrated commercial team spanning sales, business development, and key account management, this individual will ensure a disciplined and coordinated approach to winning new business, developing strategic customer partnerships, and maximizing customer lifetime value. The role holds full accountability for commercial performance management and reporting, including pipeline health and quality, revenue delivery, and forecasting accuracy. The General Manager will provide regular and clear insights on performance, drive initiatives around commercial effectiveness, and ensure delivery against strategic growth objectives
Responsibilities:
· Define and execute the overall commercial strategy aligned with the company’s vision, growth targets, and market opportunities.
· Lead, mentor, and develop a high-performing Commercial Team comprising of Sales, Business Development and Key Account Management professionals to deliver revenue growth and market share expansion.
· Identify new business opportunities, partnerships, and revenue streams across Egypt and the wider region, oversee key bids, proposals, and negotiations for strategic and high-value opportunities.
· Own and manage the full sales pipeline, ensuring healthy lead generation and conversion across all stages.
· Drive cross-selling/upselling ideas across existing accounts to maximize revenue and customer lifetime value.
· Establish and lead a structured account management framework to strengthen client relations and retention.
· Act as executive sponsor for key accounts, ensuring high levels of client satisfaction and long-term partnerships.
· Ensure proactive engagement with clients to identify new opportunities and address business needs.
· Establish and monitor key performance indicators (KPIs), including revenue, margins, pipeline health, and conversion rates.
· Conduct regular sales and performance reviews to track progress against targets and drive corrective actions.
· Prepare and present comprehensive commercial reports, forecasts, and growth plans to the leadership team.
· Provide insights on market trends, customer behavior, and competitive landscape to support decision-making.
· Build team capabilities in consultative selling, negotiation, account management, and product knowledge.
· Develop and manage the annual sales and marketing budget, ensuring alignment with business objectives.
Title: General Manager Commercial, Contract Logistics
Company: DSV
Location: New Cairo, Cairo, Egypt
