Overview
Front Office Receptionist/Russian Speaker Jobs in Dubai, UAE at Accor
Position: Â Front Office Receptionist (Russian Speaker)
Company Description
Front Office Receptionist
Anexcitingopportunity has arisen for aFront Office Receptionistto join our Rixos The Palm team. To provideexceptional serviceto the guests & maintain the overall efficiency of standards set.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. Wesupport youto grow and learn every day, making sure that work bringspurposeto your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS
Job Description
What’s in it for you:
Register and process check-in for all arrivals.
Handle guest checkouts efficiently and professionally.
Update guest information into the computer after a complete check-in.
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.
Handles walk-in counter reservations at all times and process call-in reservations when the room reservations section is closed.
Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.
Resolve guests’ complaints/ requests and liaise with the department concerned to ensure immediate follow-up.
Handle issuance of guest room key cards and ensure effective control for guest security.
Check and convey message, mail, and package to Guests.
Assist at the Information counter, Foreign Exchange, Night Audit, and Business center, as and when assigned.
Have knowledge of the hotel rate codes, package, segmentation, discounts, and how to handle each.
Handle safe deposit boxes in accordance with policies and procedures.
Qualifications
Your experience and skills include:
Experience working as a Receptionist in 5
* Hotels
Customer-service & Data Entry experience.
Multi-taskingand time-management skills, with the ability to prioritize tasks.
Proficient in Microsoft Office Suite.
Ability to workflexible hours
Highly responsible and reliable with a professional presentation.
Additional Information
Your team and working environment:
Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah Dubai.
At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, thenjoin our teamof Heartists at Rixos The Palm. Every day, we look for opportunities to engage in a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic, and professionally rewarding!
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Title: Front Office Receptionist/Russian Speaker
Company: Accor
Location: Dubai, UAE
Category: Customer Service/HelpDesk, Hospitality / Hotel / Catering
