Overview
Front Office Agent Jobs in Abu Dhabi, UAE at Anantara Hotels & Resorts
Job Summary
A Butler/Villa Host with a minimum of 1 year experience in a luxury segment is required. The ideal candidate will have excellent
communication
and interpersonal skills, as well as the ability to work independently and make decisions effectively.
Key Responsibilities:
Manage reception tasks, including check-in and check-out procedures.
Provide exceptional customer service and maintain a
welcoming atmosphere
for guests.
Upsell services and products to enhance
guest experience
.
Maintain accurate records and reports, using software such as Property Management Systems and Microsoft Office.
Requirements:
Proven experience in a similar role, preferably in a luxury setting.
Excellent written and spoken English skills, with multiple language proficiency an advantage.
Friendly and outgoing behavior, with strong decision-making abilities.
Butler certification would be an advantage.
Working Environment:
The Front Office is a
dynamic
and
fast-paced environment
, requiring
flexibility
and
adaptability
. Staff must be able to work effectively in a team, communicate clearly with colleagues and guests, and maintain a
positive attitude
under pressure.
Career Growth Opportunities
:
This role offers
opportunities for advancement
to senior positions, such as Front Office Manager, Guest Services Manager, Revenue Manager, or Hotel Operations Manager.
Title: Front Office Agent
Company: Anantara Hotels & Resorts
Location: Abu Dhabi, UAE
Category: Hospitality / Hotel / Catering, Customer Service/HelpDesk
