Overview
Front of House / Waitress Jobs in Dubai at Kaykroo Food Tech l Restaurant Management
Responsibilities:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Client communication regarding their sales transactions, collection, and unit handover at the site – Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Requirements and skills:
Proven customer support experience or experience as a Client Service Representative
Russian Speaker is a MUST.
Bachelor’s degree or any relevant degree
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Application Deadline: 19/03/2025
Title: Front of House / Waitress
Company: Kaykroo Food Tech l Restaurant Management
Location: Dubai
