Overview
Front Desk Specialist Jobs in Al Jizah, Egypt at Orascom Investment Holding
Title: Front Desk Specialist
Company: Orascom Investment Holding
Location: Al Jizah, Egypt
Position: Front Desk Specialist
Organization: Orascom Pyramids Entertainment
Job Description:
The Front Desk Specialist carries out the check-in process for private excursions guests. This role includes managing the private excursions lounge calendar, enhancing the guest experience by assisting with ticket purchases, providing maps and giveaways, answering questions, and managing restaurant reservations in the Giza Plateau.
Key Responsibilities:
Guest Assistance: Provide personalized support to guests by answering questions and addressing their needs.
Ticket Purchase: Assist guests with purchasing extra tickets to attractions or events.
Maps and Giveaways: Distribute maps and giveaways to enhance the guest experience and provide helpful resources.
Reservations Management: Handle restaurants reservations at the Giza Plateau, ensuring smooth and timely bookings.
Experience Enhancement: Ensure every guest’s visit is seamless, enjoyable, and tailored to their preferences.
Qualifications:
Bachelor’s degree in any related field.
Minimum 1 year of experience in a relevant position.
Fluent English language is a must.
Excellent communication skills.
