Overview
French speaking Customer Service Jobs in UAE at Concentrix
About the jobWhy joinus
Are you enthusiastic about creatingexceptional customer experiences and eager to explore the dynamicworld of the tourism industry?
Join our diverse team
of#Game Changers at Concentrix + Webhelp Greece, and embark on arewarding journey with one of the leading global tourism brands.
Utilize your French communicationskills from the sunny landscapes of Greece.
Joinus in shaping the future of customer service in the heart of thevibrant tourism sector!
What you’ll bedoing:
Manage inboundcalls, emails, or live chats
Identify andassess customers’ needs to achievesatisfaction
Build sustainable relationships oftrust through open and interactivecommunication
Provide accurate, valid, andcomplete information by using the rightmethods/tools
Meet personal/customer serviceteam targets and call handling quotas
Keeprecords of customer interactions, process customer accounts, andfile documents
Follow
communication
procedures,guidelines, andpolicies
Requirements:
Provencustomer support experience or experience as a client servicerepresentative
Fluent inFrench
Good levelof English Strong focus on customer needs andunderstanding of how customers canbehave
Strong
communication
, problem-solvingand
active listening
skills
Strong writtenskills
Ability to multitask, prioritize, andthrive in a
fast-paced
and target-drivenenvironment
Sense of ownership and pride inyour performance and its impact on the company’ssuccess
What weoffer:
Remote Anywherein Greece
14 salaries (+2 as per Greeklaw)
Up to 10% Monthly Performance Bonus Daily  Cash Voucher in Up Hellas Mastercard Multiple  growth opportunities (Morethan 80% of non-advisory positions coveredinternally)
Private health insurance includingdental and eye care
Free use of the corporategym (on both sites), yoga, Pilates and runningclasses
Relaxation area with library and arcadegames
Enjoy your time with your co-workers yourlunch break at our new brand-newrestaurant  Key Skills  Manufacturing Management,Collaborationskills
Employment Type
:
Full Time  Department /
Functional Area:
Production,Manufacturing
Experience:
2 Years – 6 Years years  Vacancy: 1  Joining Date:  Wed, 08
Jan 2025
Title: French speaking Customer Service
Company: Concentrix
Location: UAE
Category: Customer Service/HelpDesk (Customer Service Rep)