Overview

French speaking Customer Service Jobs in UAE at Concentrix

About the jobWhy joinus

Are you enthusiastic about creatingexceptional customer experiences and eager to explore the dynamicworld of the tourism industry?

Join our diverse team

of#Game Changers at Concentrix + Webhelp Greece, and embark on arewarding journey with one of the leading global tourism brands.

Utilize your French communicationskills from the sunny landscapes of Greece.

Joinus in shaping the future of customer service in the heart of thevibrant tourism sector!

What you’ll bedoing:

Manage inboundcalls, emails, or live chats

Identify andassess customers’ needs to achievesatisfaction

Build sustainable relationships oftrust through open and interactivecommunication

Provide accurate, valid, andcomplete information by using the rightmethods/tools

Meet personal/customer serviceteam targets and call handling quotas

Keeprecords of customer interactions, process customer accounts, andfile documents

Follow

communication

procedures,guidelines, andpolicies

Requirements:

Provencustomer support experience or experience as a client servicerepresentative

Fluent inFrench

Good levelof English Strong focus on customer needs andunderstanding of how customers canbehave

Strong

communication

, problem-solvingand

active listening

skills

Strong writtenskills

Ability to multitask, prioritize, andthrive in a

fast-paced

and target-drivenenvironment

Sense of ownership and pride inyour performance and its impact on the company’ssuccess

What weoffer:

Remote Anywherein Greece

14 salaries (+2 as per Greeklaw)

Up to 10% Monthly Performance Bonus Daily  Cash Voucher in Up Hellas Mastercard Multiple  growth opportunities (Morethan 80% of non-advisory positions coveredinternally)

Private health insurance includingdental and eye care

Free use of the corporategym (on both sites), yoga, Pilates and runningclasses

Relaxation area with library and arcadegames

Enjoy your time with your co-workers yourlunch break at our new brand-newrestaurant  Key Skills  Manufacturing Management,Collaborationskills

Employment Type

:

Full Time  Department /

Functional Area:

Production,Manufacturing

Experience:

2 Years – 6 Years years  Vacancy: 1  Joining Date:  Wed, 08

Jan 2025

Title: French speaking Customer Service

Company: Concentrix

Location: UAE

Category: Customer Service/HelpDesk (Customer Service Rep)

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