Overview
Food & Beverage Order Taker Jobs in Doha, Qatar at Anantara
Job Description
Responsibilities :
Report to work on scheduled time, wearing the proper uniform and nametag at all times.
Maintain a clean and safe work environment.
Inform guests about all other hotel services and promotions upon request.
Maintain good working relationships with all fellow colleagues.
Keep up-to-date knowledge of the menu, beverage list, and wine list.
Maintain telephone etiquette at all times.
Take guest orders accurately and honor all special requests.
Process pre-ordered meals.
Upsell orders.
Provide appropriate preparation and delivery times.
Enter guest orders in Micros POS system.
Communicate all incoming orders to servers properly.
Keep track of all incoming and outgoing orders on floor sheets.
Maintain an accurate balance of your bank.
Close checks accordingly upon the return of servers.
Make courtesy call-backs.
Process amenities.
Handle guest inquiries and complaints.
Inform RC staff of guest check-outs.
Assist RC with checks.
Run shift-end Micros reports.
Pay out tips and gratuities.
Drop cash payments.
Assist with tray and table setups if necessary.
Assist with side work if necessary.
Qualifications
Excellent communication and organizational skills (Fluent in English).
Must be responsible and reliable.
Work well under pressure in a fast-paced environment.
Must be able to work well in a team environment.
Previous F&B experience is an asset but not required.
Previous Micros experience is an asset but not required (training provided).
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Title: Food & Beverage Order Taker
Company: Anantara
Location: Doha, Qatar
Category: Restaurant/Food Service (Server/Wait Staff)
