Overview
Food & Beverage Attendant – Waldorf Astoria Lusail Jobs in Doha, Qatar at Hilton
Job Description- Food & Beverage Attendant – Waldorf Astoria Doha Lusail (HOT0B6LJ
)
Job Number:
HOT0B6LJ
Work Locations
Waldorf Astoria Doha Lusail Qatar Entertainment City Doha Plot No. LED-ENT/01
A Food and Beverage Attendant affects everyGuest experiencewith our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests’ food, beverage, and culinary expectations.
What will I be doing?
As a Food and Beverage Attendant, you will play a key role in ensuring the highest quality standards across our restaurants, bars, banquet facilities, in-hotel cafes, and room service. Your primary responsibility will be to deliverexceptional servicethat consistently exceeds customer expectations. Other responsibilities include:
Provide exceptional customer service to all guests, ensuring a memorable dining experience
Greet guests warmly, escort them to their tables, and present menus
Handle guest inquiries, special requests, and dietary needs withprofessionalismand courtesy
Take accurate food and beverage orders from guests
Relay orders to the kitchen and bar efficiently
Ensure timely and correct delivery of food and beverages to guests
Set up and maintain clean, organized, and well-presented tables and dining areas
Clear and reset tables promptly after guests have finished
Monitor tables and attend to anyguest needspromptly
Prepare and serve beverages, including alcoholic drinks, with adherence to hotel standards and regulations
Maintain knowledge of the menu, including wine pairings and cocktail ingredients
Ensure that all food and beverages are served at the correct temperature and presentation
Address any issues or complaints from guests promptly, seeking assistance from supervisors when necessary
Work closely with kitchen staff, bartenders, and other attendants to ensure seamless service
Participate in team meetings and training sessions as required
Monitor stock levels of food, beverages, and supplies, and notify management of any shortages
Assist withinventory managementand restocking as needed
Adhere to health and safety regulations, including proper food handling and hygiene practices
Follow hotel policies and procedures, including those related to alcohol service and guest privacy
Promote and upsell food and beverage items to enhanceguest experienceand increase revenue
Inform guests of any special offers, menu changes, or upcoming events
What are we looking for?
Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Friendly, positive, energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy, in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellentcommunication skillsin the local language
Flexible, reliable, and responsive to a range of work situations
Prepared to manage a variety of customer types, inquiries, and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with adiversepo…
Title: Food & Beverage Attendant – Waldorf Astoria Lusail
Company: Hilton
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering, Restaurant/Food Service
