Overview
Floor Manager Jobs in Dubai, UAE at Kitopi
Direct message the job poster from Kitopi Talent Acquisition Associate @ Kitopi | HR | Headhunter | F&B hiring
Responsibilities:
Assist in scheduling reservations or special events.
Ensure that all aspects are communicated to the culinary team and to all employees.
Manage floor staff workforce, ensuring that guest area is smoothly covered as per shift & work schedule.
Assist Host staff with greeting and guest orientation during peak times of operation.
Organize all documentation for shift work daily including pre-shift reports, daily training topics, and shift floor plan, and update the staff with all new rules and circulars.
Ensure all staff are meeting all established standards of service.
Monitor and test service skills of staff, retrain and reinforce all standards on food and quality of service details.
Record all guest comments, complaints, or feedback in order to finalize the weakness point of service and work to avoid it in the future.
Monitor and maintain cleanliness of dining area & work areas.
Plan and conduct morning briefings with all staff outlets on a daily basis to ensure staff is correctly communicated and updated with all new policies and between departments.
Control product wastage used in the kitchen area as well as in the guest area.
Report any issues or grievances to the outlet manager.
Skills:
Minimum 2-3 years experience within F&B industry/ lounges.
Ability to be integrated into the new
work environment
.
Good knowledge of the market.
Presentable, High interpersonal skills, and
communication skills
.
Highly self-motivated with the ability to motivate others as well.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Customer Service and Management Industries Restaurants
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Title: Floor Manager
Company: Kitopi
Location: Dubai, UAE
Category: Restaurant/Food Service (Catering, Server/Wait Staff, Food & Beverage), Hospitality / Hotel / Catering (Catering, Server/Wait Staff, Food & Beverage)
