Overview
Female Spa Therapist Jobs in Doha, Qatar at Rosewood Doha
Our Associate Experience
We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work.
- A competitive salary and benefits package
- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl
- A birthday day off (because your milestones matter!)
- Personalized development plans and continuous learning opportunities to support your career journey
Your Role
- Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization.
- Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa.
- Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments.
- Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner.
- Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses.
- In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa.
- Properly care for equipment and products used throughout the spa facility.
- Understand and adhere to punctuality for spa appointments.
- Able to compare and contrast the different services on the menu.
- Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed.
- Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner.
- Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team.
- Be alert to potential opportunities to improve service and profitability within the Spa.
- Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment.
- Be discreet and adhere to guest confidentiality.
- Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen.
- Be familiar with treatments and products that are not suitable for use during pregnancy.
- Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates.
- Handle guest questions and concerns with professionalism and courtesy.
- Respond to guest requests immediately, accurately, and appropriately.
- Maintain a clean, safe, stocked and well-organized work area.
- Maintain spa appearance and cleanliness.
- Ability to work without direct supervision.
- Assist in all areas of the spa operation as directed by management.
- Comfortable around guests in a state of undress.
Standard Responsibilities
- Comply and adhere to the Rosewood company policies.
- Take on other tasks in addition of the ones stated, in a reasonable framework.
- Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained.
- Model the Company’s culture, vision, mission, and core values at all times.
- Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness-focused change in others.
- Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.)
- Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.
- Maintain personal grooming and appearance according to the standards.
- Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.
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Title: Female Spa Therapist
Company: Rosewood Doha
Location: Doha, Qatar
Category: