Overview
FEMALE SPA Receptionis Jobs in Dubai at Business Corridor
The Receptionist serves as the face of the shop and is responsible for creating a welcoming, professional, and memorable experience for every guest. This role involves managing appointments, handling client inquiries, coordinating front desk operations, and supporting the overall efficiency of the spa. The ideal candidate possesses excellent customer service skills, strong organizational abilities, and a commitment to delivering exceptional guest experiences.
Key Responsibilities
Guest Relations
- Welcome guests warmly and verify scheduled appointments and services.
- Provide professional assistance and information regarding spa treatments, services, policies, and procedures.
- Inform guests about ongoing promotions, special offers, membership programs, and retail products.
- Collect and document feedback to help improve service quality and guest satisfaction.
- Address concerns promptly and professionally, escalating issues when necessary to management.
Front Desk & Administrative Operations
- Open and close the spa according to operational requirements.
- Maintain a clean, organized, and professional reception area at all times.
- Answer telephone calls, respond to inquiries, and manage appointment bookings efficiently.
- Coordinate appointment schedules to ensure smooth daily operations and optimal staff utilization.
- Manage visitor logs and maintain accurate client records and databases.
- Inform therapists and service providers of schedule changes, walk-in guests, and last-minute cancellations.
- Maintain and update records of returning guests
Qualifications & Experience
Education
- High School Diploma or equivalent required.
- Additional qualifications in Hospitality, Customer Service, Business Administration, or a related field are advantageous.
Experience
- Previous experience in a spa, wellness center, salon, hospitality, or customer service environment is preferred.
- Familiarity with spa services, treatments, and wellness products is an advantage.
Skills & Competencies
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Exceptional organizational and multitasking skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in appointment booking systems, POS systems, and Microsoft Office applications.
Job Type: Full-time
Pay: AED2,000.00 – AED3,000.00 per month
Work Location: In person
Title: FEMALE SPA Receptionis
Company: Business Corridor
Location: Dubai
