Overview
Female Shopify Expert – Customer Service Jobs in Abu Dhabi at Zaghou store
We’re hiring a female customer support representative who is a Shopify expert, fluent in English, and a native Arabic speaker. The role requires managing customer inquiries, returns, and backend order processing—all through the Shopify ecosystem.
Key Requirements
- Native Arabic speaker
- Fluent in English (written and spoken)
- Proven experience with Shopify (2+ years preferred)
- Comfortable managing orders, returns, and inventory within Shopify
- Familiar with email/chat-based customer service
- Organized, reliable, and solution-oriented
Key Responsibilities
- Handle customer support in both Arabic and English
- Manage Shopify orders, returns, shipping updates, and cancellations
- Assist customers with product-related inquiries
- Monitor store inboxes and respond within agreed SLAs
- Provide backend support (updating product info, tagging orders, etc.)
Job Type: Full-time
Pay: AED1,500.00 – AED2,000.00 per month
Work Location: In person
Title: Female Shopify Expert – Customer Service
Company: Zaghou store
Location: Abu Dhabi