Overview
Female Fitness and Wellness Manager Jobs in Abu Dhabi, UAE/Dubai at Fit n Glam
Position: Female Fitness and Wellness Manager at Fit n Glam
This Full time on site position offers great opportunities for career growth.
PURPOSE OF
THE ROLE:
The Fitness Manager has a key role in impacting the Retention of Gym & PT Members. The role demands a hands-on approach, with meaningful and impactful presence “on the floor” in the Gym. The Fitn Glam vision includes a genuine bonding with our members, where their goals & aspirations become our responsibility, and our mission. The Floor Manager is instrumental in making this happen.
KEY RESPONSIBILITIES
Based in the Gym, the Fitness Manager is responsible for acting as a Quality Assurance auditor, ensuring that equipment, cleanliness, staff are in a state of operational optimality.
“Owns” the Gym & PT Unit, responsible for delivering operational excellence across the board, including Marketing;
Human Resource Management;
Member Management;
Service-Quality delivery & Member Retention;
Scheduling & Programming; P&L Management Drives Unit Personal Training, developing programs, leveraging the team of Level I, II, II Instructors, and delivering against Budget Targets.
Designs Personal Training Programs and manages the Personal Training feedback process; ensuring a systematic feedback mechanism to Fit Republik Members.
Acts as an easily available “ear” to all Fitn Glam Members, always ready to discuss objectives, goals, achievements, programming, and progress.
Co-ordinates with Fitness Instructors and PTs, ensuring the Gym is always tidy, equipment correctly stored, staff executing their duties as per Standard Operating Procedures.
Manages the Personal Trainers and their client’s sessions; reporting the sell-in / sell-out weekly to the management.
Liaises informally with Fitn Glam Members in order to have a real-time and first‑hand understanding of customer sentiment, needs, complaints, suggestions.
Run Periodic Surveys online and through member feedback form to report on the complaints and action it with the relevant Unit Head / Process owner.
Coordinates closely with both the other department heads and GM to ensure members are receiving the attention and care we aspire to.
Other duties as assigned, including: GM Stand-In;
Manager on Duty;
Customer Relationship Management duties.
Responsible for “patrolling” our facilities in order to “Scan-Validate” Members’ RFID Bracelets.
Will assume responsibility for:
- Daily monitoring of Gym / Crossfit Class Bookings & Attendance (via Sentinel)
- Compliance re. Booking / Attendance Policy
- Weekly presentation of Bookings / Attendance / PT Frequency & Packages Inventory data to GM
Job Type: Full-time
Pay: AED
12,000.00 per month
Work Location:
In person
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Title: Female Fitness and Wellness Manager
Company: Fit n Glam
Location: Abu Dhabi, UAE/Dubai
Category: