Experience Transformation Senior Manager Jobs in Doha, Qatar at Accenture Middle East
Title: Experience Transformation Senior Manager
Company: Accenture Middle East
Location: Doha, Qatar
We Are
Accenture Song helps organizations create growth through meaningful customer experiences, intelligent marketing, and innovative digital products. We bring together creativity, data, technology, and strategy to help clients build relevant experiences at speed and scale.
The Work
As an Experience Transformation Senior Manager, you will lead customer-centric transformation initiatives that improve customer engagement, brand experience, and business performance.
Defining customer experience transformation strategies
Leading end-to-end customer journey redesign initiatives
Driving digital marketing and personalization programs
Facilitating customer insight and service design workshops
Managing complex client engagements and delivery teams
Identifying opportunities for business growth and innovation
Collaborating with strategy, technology, and data teams
Leading executive-level stakeholder discussions
Here’s What You Need
Bachelor’s degree
10+ years of experience in customer experience, marketing transformation, consulting, or digital strategy
Experience leading customer journey and experience transformation projects
Strong presentation and stakeholder management skills
Experience managing multidisciplinary teams
Bonus Points If You Have
Experience with CRM, Adobe, Salesforce, or marketing technology platforms
Design Thinking certification
Experience within consulting organizations
