Overview

Executive Lounge Manager Jobs in Jizan, Saudi Arabia at Accor Hotels

Location: Jizan

Company Description

At Accor, we believe that hospitality is a work of heart. We understand that individual passion and a shared sense of accomplishment create a rewarding experience for our guests. We foster a diverse and inclusive workplace that values every team member’s contribution. Committed to ethics, responsible tourism, sustainability, community outreach, and diversity, Accor offers numerous opportunities for career growth worldwide.

Join a team where you can be yourself, grow, create your path, work with purpose, and feel valued.

This is an exciting entry-level role with growth opportunities for motivated applicants. Make it your next move.

Job Description

Front Office Operation

Conduct daily briefings to ensure all team members are well-informed

Manage and supervise staff to deliver high-quality service and meet department standards

Review and improve workflow and standards at the Front Desk

Analyze rate variance reports for revenue control, approve discounts and rebates

Communicate with the Front Office Manager regarding guest services and operations

Document guest-related issues in the logbook

Sign media and supervise shift handovers

Coordinate with other departments on administrative and operational matters

Assist with guest needs and complaints tactfully and efficiently

Greet, room, and bid farewell to guests in collaboration with Guest Relations

Regularly inspect front and back of house for cleanliness and order

Ensure staff adhere to marketing techniques and maximize sales

Monitor billing, guest credit, and resolve discrepancies

Handle overbooking situations and make necessary arrangements

Manage On-Call Valet Desks and driveways to ensure efficiency

Ensure safety, security, and loss control policies are followed; manage emergencies

Conduct Night Audit for the hotel

Team Management

Provide orientation and training on hotel standards and procedures

Monitor team appearance, attitude, and professionalism

Motivate staff and foster a positive work environment

Other Responsibilities

Maintain knowledge of food & beverage services, outlets, and hotel features

Be familiar with fire, safety, and emergency procedures

Attend all required meetings and training sessions

Report for duty punctually in uniform and maintain personal hygiene

Perform other duties as assigned

Additional Information

Experience is an asset

Strong interpersonal and problem-solving skills

Fluency in English; additional languages are a plus

Title: Executive Lounge Manager

Company: Accor Hotels

Location: Jizan, Saudi Arabia

Category: Hospitality / Hotel / Catering (Hotel Management, Hospitality & Tourism, Guest Services)

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