Overview

ETRM Analyst Jobs in Dubai, Dubai, United Arab Emirates at Robert Walters

Title: ETRM Analyst

Company: Robert Walters

Location: Dubai, Dubai, United Arab Emirates

We are currently supporting a leading organisation within the energy and commodities sector in hiring an experienced ETRM Application & IT Support Analyst.

The role will focus on supporting business-critical ETRM applications, managing static/master data, troubleshooting application issues, and developing automation and reporting solutions using Microsoft Power Platform.

Key Responsibilities

  • Provide day-to-day functional and technical support for ETRM applications.
  • Manage static/master data including counterparties, products, pricing curves, locations and portfolios.
  • Troubleshoot issues across Trading, Operations, Risk, Finance and Back Office functions.
  • Monitor application performance and identify opportunities for improvement.
  • Work with vendors, business users and IT teams on incidents, enhancements and system upgrades.
  • Develop automation solutions using Microsoft Power Apps and Power Automate.
  • Build and maintain Power BI dashboards, reports and KPI solutions.
  • Perform SQL queries, data validation, reconciliation and troubleshooting.
  • Support user access, security administration and system configuration.
  • Maintain SOPs, technical documentation and user guides.
  • Partner with business stakeholders to identify opportunities for automation and operational efficiency.

Requirements

  • Bachelor’s degree in Computer Science, IT, Engineering or a related discipline.
  • 5-6 years of overall IT experience, particularly in application/business systems support.
  • 2-3 years of experience supporting ETRM/CTRM platforms.
  • Experience within energy, commodities, trading or oil & gas environments.
  • Understanding of the trade lifecycle, deal capture, risk management, settlements and invoicing.
  • Hands-on experience with ETRM static data management and system administration.
  • Strong experience with Power Apps, Power Automate and Power BI.
  • Good knowledge of SQL Server and relational databases.
  • Experience with data extraction, validation, reconciliation and reporting.
  • Understanding of APIs, integrations and enterprise application data flows.
  • Experience working in production/application support environments.
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