Overview
ERP/Zoho Systems Administrator Jobs in Doha, Qatar at BAE Systems Strategic Aerospace Services WLL
Position: ERP (Zoho) Systems Administrator
BAE Systems Strategic Aerospace Services WLL | Full time
Job Location BSL Head Office, Msheireb – Qatar
Business Area Name BSL Qatar
Job Type Full time
Province Ad Dawhah
Country Qatar
Postal Code 0000
Job Description
The ERP Systems Administrator is responsible for the administration, configuration, and continuous development of BSL’s ERP Solution, currently the Zoho platform,including Zoho People, Zoho CRM, and Zoho Books. This cross functional role ensures the optimal performance, user adoption and data integrity of these systems, while also supporting automation, reporting and integration needs across HR, Finance and Growth teams. As the internal Zoho expert, the role will develop workflows, dashboards and system enhancements to support business operations and strategic decision making.
System Administration & Development
· Administer and maintain Zoho ERP, ensuring uptime, user access,configuration accuracy and issue resolution.
· Develop, test and implement custom workflows, automation scripts (Deluge),forms and integrations across modules and departments.
· Act as system superuser, supporting advanced configuration and change management within the Zoho ecosystem.
Data Management& Integrity
· Ensure accurate, secure, and compliant handling of data across HR,finance, and customer domains.
· Perform regular audits, data cleansing, and role based access control to maintain information accuracy and confidentiality.
· Support data protection requirements and internal governance policies across all Zoho applications.
Reporting &Analytics
· Build dashboards and performance reports in Zoho Analytics to meet the specific needs of HR, Finance and Growth.
· Provide insights and system outputs to support strategic and operational reporting across departments.
User Support& Training
· Deliver system training and guidance to internal stakeholders, ensuring confidence and consistency in using the Zoho suite.
· Manage ticketing and resolution of Zoho-related issues raised by system users.
· Coordinate with Zoho support and vendors for technical queries and escalations.
· Identify and implement automation opportunities across Zoho ERPsolutions.
· Support the digital transformation agenda by streamlining manual tasks into system based processes.
· Collaborate with the business stakeholders to maintain and evolve theZoho systems roadmap in alignment with business needs.
Requirements
· Bachelor’s degree in computer science,Information Systems, Information Technology or related discipline.
· 2–3 years of experience managing Zoho applications,especially Zoho People, CRM, and Books.
· Proficiency in Zoho Creator and Deluge scripting for form, field, and workflow customisation.
· Strong understanding of data management principles, access controls and user configuration.
· Experience with dashboard/report development using Zoho Analytics.
· Excellent problem solving and time management skills.
· Ability to work across functions in a matrix environment.
· Exposure to HR, payroll, CRM or finance processes and terminology.
· Basic knowledge of SQL or API integrations.
· Experience supporting digital transformationor software implementation projects.
· Awareness of data protection and IT security standards.
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Title: ERP/Zoho Systems Administrator
Company: BAE Systems Strategic Aerospace Services WLL
Location: Doha, Qatar
Category: IT/Tech (IT Business Analyst, Data Analyst, IT Consultant, Database Administrator)
