Overview
Engagement Executive Jobs in Riyadh, Saudi Arabia at dozan
We are seeking an enthusiastic Engagement Executive to enhance our relationships with clients and support account management initiatives. This position is crucial for maintaining our customer-centric focus and ensuring client satisfaction. As an Engagement Executive, you will work closely with the Engagement Manager and various teams to deliver exceptional service and build meaningful relationships with clients.
Your responsibilities will include assisting in the development of client engagement strategies, coordinating communication, and helping manage projects from inception to completion. A proactive attitude and strong interpersonal skills are key to thriving in this fast-paced environment.
Requirements
Assist in developing and implementing engagement strategies for clients
Collaborate with team members to ensure seamless delivery of services
Serve as a liaison between clients and internal teams
Support project management tasks and maintain project timelines
Monitor client feedback and address any concerns or issues
Prepare documentation and reports on client engagement activities
Conduct research on client sectors to better understand their needs
Previous experience in a customer-facing role, preferably in engagement or account management
Strong organizational skills and an ability to manage multiple tasks
Excellent verbal and written communication skills
Proficient in MS Office and familiar with CRM software
A proactive attitude and willingness to learn
Ability to work collaboratively in a team environment
Knowledge of marketing and engagement principles is a plus
BA/BS in Marketing, Business Administration, or relevant field
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Title: Engagement Executive
Company: dozan
Location: Riyadh, Saudi Arabia
Category: Customer Service/HelpDesk, Business
