EN – Reservation Agent

Overview

EN – Reservation Agent Jobs in UAE at AccorHotel

Bring your passion for hospitality and guest experiences to our team where you’ll help our guests start their journey with a smile. Let’s make every booking unforgettable together!  THE MISSION  Be the Booking Guru:  Manage reservations like a pro ensuring every guest feels special from their very first inquiry. Anticipate Their Every Wish:  Customize reservations to fit each guest’s unique preferences making them feel like VIPs before they even arrive.

Keep It Cool Under Pressure:  Handle last minute changes requests and cancellations like the calm collected rockstar you are. Be the Walking Encyclopedia of Rooms:  Stay up to date with room details promotions and special packages so you can always offer the perfect solution. Be a Communications Superstar:  Work closely with the front office sales and other departments to ensure seamless guest experiences.

Spread the Joy of Mama Shelter:  Share your positive energy and hospitality expertise to create unforgettable memories for our guests. Stay on the Cutting Edge:  Keep an eye on industry trends and booking platforms to help maximize revenue and efficiency. Be the Ultimate Problem Solver:  No challenge is too big; your creativity and resourcefulness save the day every time!  Qualifications :  MADE FOR YOU ONLY IF  You’re calm and collected:  Pressure doesn’t faze you;

you’re always one step ahead of the game.

You’re a beacon of integrity:  Honesty and

professionalism

are second nature to you.

Transparency is your style:  Your work is as clear as our freshly cleaned windows; no hidden surprises.

You own your oops:  Mistakes? You own them, learn from them, and keep moving forward.

You value fairness:  Doing things the right way is how you roll; always with honesty and

respect

.

You’re a vault of confidentiality:  Guest details are safe with you; what happens in Mama Shelter stays in Mama Shelter. YOUR LITTLE EXTRAS:  You deliver every time:  When you commit, you see it through to the finish line.

You’re a team player (and a solo star):  Whether you’re collaborating or working independently, you always shine.

Your vibe lifts the room:  Positive, approachable, and ready to bring the good energy.

You build connections:  You know your guests and teammates and those relationships matter.

You’ve got everyone’s back:  We’re all in this together making magic happen as a family.

Additional Information :  We’re sure you know the beat: 1st verse:  We set up a first telephone interview with our HR if your application moves to our rhythm. Chorus:  After the successful telephone interview we will see you at Mama; be ready! Last verse:  Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Remote Work

:  No

Employment Type

:  Full-time #J-18808-Ljbffr

Title: EN – Reservation Agent

Company: AccorHotel

Location: UAE

Category: Customer Service/HelpDesk (Customer Service Rep, Front Desk/Receptionist)