Overview

Employee Relations Lead Jobs in Al Rayyan, Qatar at سنونو

HR Operations Team Lead

We are looking for an experienced and highly organized HR Operations Team Lead to oversee and manage the daily operations of the HR Operations team. The role involves leading a team responsible for payroll coordination, employee insurance, medical claims, leave management, ticketing, offboarding, QID renewals, salary holds, employee loans, and employee support services. The ideal candidate should have strong leadership skills, operational excellence, problem‑solving capabilities, and experience handling high‑volume HR operational activities while ensuring compliance, accuracy, and timely service.

Responsibilities

  • Collect, review, and verify payroll inputs including attendance, leave, overtime, deductions, incentives, loans, and other payroll‑related data.
  • Ensure payroll submissions are processed accurately and within established deadlines.
  • Coordinate with Finance and Payroll teams to resolve payroll discrepancies and ensure timely salary processing.
  • Monitor leave salary calculations, final settlements, payroll reconciliations, and end‑of‑service benefits calculations.
  • Supervise employee offboarding processes, including clearance procedures, exit documentation, final settlements, and system deactivation.
  • Oversee salary hold cases, investigations, and resolutions while ensuring clear communication with employees and stakeholders.
  • Maintain, update, and analyze HR operational trackers, dashboards, and reports to support decision‑making.
  • Ensure employee records, HR files, and documentation are maintained accurately and confidentially.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum 5-8 years of HR operations experience, including team management experience.
  • Strong knowledge of payroll operations, employee benefits, insurance, leave management, and labor‑related processes.
  • Experience handling high‑volume HR operational activities.
  • Strong leadership, communication, and stakeholder management skills.

Bonus Points

  • Excellent organizational and problem‑solving abilities.
  • Proficiency in Microsoft Excel, HR systems, Jira, and operational tracking tools.
  • Ability to work under pressure and manage multiple priorities effectively.

Benefits

  • Global vibes – Collaborate with a worldwide crew.
  • Brain boosters – Learning budgets, access to courses, and tools for your growth.
  • Builder’s playground – Own your tasks, own your path! We’re big on autonomy.
  • Flexible time off – Generous leave and wellness policies.
  • Agile everything – Scrum is integral to our work processes.

We are an equal‑opportunity workplace welcoming people from every walk of life.

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Title: Employee Relations Lead

Company: سنونو

Location: Al Rayyan, Qatar

Category:

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