Overview
Ecommerce Supervisor Jobs in Dubai at Miniso UAE
Job description
1. UAE E-commerce Platform Operations Experience
– 5+ years in UAE e-commerce operations, familiar with platforms like Noon, Amazon.ae, Mumzworld
– Fully participated in at least 3 successful product launches, familiar with Middle Eastern maternity category operations
– Strong negotiation skills for platform resources (e.g., traffic support, promotional slots)
2. Independent Site Building & Optimization
– Lead Shopify/Magento site development, including domain registration, server setup, and payment gateway integration
– Proficient in SEO/SEM, achieving mobile loading speeds ≤3 seconds
– Familiar with RTL language adaptation and local design standards for the Middle Eastern market
3. Local Market Insights & Compliance Management
– Deep understanding of UAE consumer behavior (e.g., Ramadan shopping peaks, preference for premium organic products)
– Knowledge of VAT, halal certification, and PDPL compliance
– Develop competitor infringement monitoring and response strategies
4. E-commerce Advertising & ROI Management
– Create multi-channel ad strategies (Google, Facebook, TikTok) with ROAS ≥ 3:1
– Expertise in CPC/CTR optimization, reducing customer acquisition costs by 30%+ through A/B testing
– Design retention ad funnels to increase LTV by 20%+
5. Relationship Management
– Maintain strong partnerships with Noon, Amazon.ae, Mumzworld, FirstCry, and Babystore
– Regularly negotiate resources (e.g., homepage recommendations, promotional traffic subsidies)
– Fluent in English, Arabic proficiency preferred, capable of independently signing contracts
6. Comprehensive Marketing Planning
– Plan integrated online-offline campaigns (e.g., Baby Fairs, hospital collaborations)
– Develop Ramadan/White Friday marketing strategies, achieving $1M+ GMV in a single day
– Design EDM, SMS, and app push strategies with an open rate ≥ 25%
7. Team Management & Performance Reviews
– Lead a team of 5-8, set OKRs, and conduct monthly performance reviews
– Establish SOPs for operations, design, and customer service collaboration
– Implement talent development strategies with core team turnover ≤ 15%
8. Supply Chain & Logistics Optimization
– Negotiate warehouse cost reductions of 20%+, achieving 3-day delivery coverage ≥ 85%
– Build an emergency replenishment system with a peak season out-of-stock rate ≤ 5%
– Familiar with customs documentation for sensitive categories like infant formula
9. Data Analysis & Strategy Iteration
– Monitor key metrics (conversion rate, bounce rate, AOV) daily
– Use Hotjar to analyze user behavior and optimize critical pages
– Create weekly business health dashboards with Power BI
10. Annual Budget & Profit Management
– Prepare an annual e-commerce budget (AED 2M+), broken down into monthly ad spending plans
– Monitor ROI to ensure annual ROAS ≥ 3:1, with monthly budget deviation ≤ 5%
– Build revenue forecast models, linking GMV growth with cost inputs, and regularly report to senior management
Job Type: Full-time
Pay: AED7,000.00 – AED10,000.00 per month
Job Type: Full-time
Pay: AED7,000.00 – AED10,000.00 per month
Experience:
Baby care/ Mother Care Sales: 1 year (Preferred)
Title: Ecommerce Supervisor
Company: Miniso UAE
Location: Dubai
