Overview
E-Commerce & Business Development Specialist Jobs in Dubai, UAE at Grass It Up
About the Role ( Hands ON)
We are looking for a commercially driven E-Commerce & Business Development Specialist to join our growing team in Dubai.
This is a hybrid role combining e-commerce management, digital marketing oversight, customer acquisition and B2B sales.
The successful candidate will take ownership of the commercial performance of our online platforms while actively developing relationships with interior designers, architects, design studios and other trade professionals.
This is not a purely administrative e-commerce position. We are looking for someone who understands technology and digital marketing but is equally comfortable meeting clients, presenting solutions, developing relationships and generating sales.
Key Responsibilities
E-Commerce & Platform Management
* Monitor the day-to-day performance and operation of the company’s e-commerce platforms.
* Ensure products, pricing, promotions, content and customer journeys are properly maintained and optimized.
* Coordinate with external agencies, developers and marketing partners to ensure agreed activities are being implemented effectively.
* Monitor website traffic, enquiries, conversions and sales performance.
* Identify opportunities to improve the online customer experience and increase conversion.
* Understand the complete online sales journey from initial customer acquisition through quotation, order, payment and after-sales follow-up.
* Regularly review platform performance and recommend improvements.
Digital Marketing Oversight
* Have a strong working knowledge of Google Ads, Meta advertising, SEO, social media marketing, email marketing and digital customer acquisition.
* Understand modern AI-powered marketing tools and automation and how they can support customer acquisition and conversion.
* Monitor the performance of external digital marketing partners and challenge or recommend improvements where necessary.
* Understand key marketing metrics including ROAS, CPA, CPC, conversion rate, traffic sources and lead quality.
* Work closely with management and marketing partners to continuously improve digital performance.
The successful candidate does not necessarily need to personally execute every marketing campaign but must have enough knowledge to evaluate performance, understand what is working and ensure external partners are delivering results.
Business Development & Trade Sales
A major part of this position will be developing our relationships with the interior design and professional design community in the UAE.
Responsibilities include:
* Identify and approach interior designers, architects, design studios and relevant trade professionals.
* Present the company’s digital services and e-commerce capabilities to potential professional clients.
* Demonstrate how our online trade ecosystem can simplify product selection, quotations, ordering, payments and commission management.
* Onboard new professional users and ensure they understand how to use the available tools effectively.
* Maintain relationships with registered designers and encourage continued engagement and purchasing.
* Follow up on quotations, opportunities and potential projects.
* Convert professional registrations and enquiries into active customers and sales.
* Develop a strong network within Dubai’s interior design and architecture community.
* Represent the company professionally at meetings, presentations, networking events and industry activities.
Title: E-Commerce & Business Development Specialist
Company: Grass It Up
Location: Dubai, UAE
