Overview
Door Attendant Jobs in Doha, Qatar at Rotana Hotel Management Corporation
Door Attendant
Job Description
We are currently looking for dynamic and self-motivated Front Office professionals who want to move their careers forward. As a Door Attendant, you are responsible for providing professional and customer-focused service to our guests, ensuring their every visit will become a memorable one. Your role will include key responsibilities such as:
Offer consistently professional, friendly, warm, and engaging service
Ensure guests are greeted appropriately upon arrival in a warm manner
Open car doors for arriving and departing guests and escort them to the lobby
Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request
Forward all guest complaints or problems to the manager on duty
Ensure that an effective handover is made between duty shifts
Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times
Establish, promote, and maintain good public relations while meeting or exceeding guest expectations
Skills
Education, Qualifications & Experiences
You must ideally have vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal abilities are essential. Computer knowledge and additional language skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer-driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic, and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing the following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Job Location
Doha, Qatar City Centre Rotana is a 5-star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference Centre. The hotel is nestled in the key business and commercial district of West Bay and just 30 minutes’ drive from the new Hamad International Airport. The perfect choice for both business and leisure travelers.
An elegant hotel with 381 guest rooms, suites, and apartments spread over 47 floors. Each contemporary room features floor-to-ceiling windows that have exceptional views of the sea and city skyline. The hotel features the iconic Club Rotana Lounge on the 24th floor, which is a hotel within a hotel delivering an outstanding and personalized hospitality experience. Guests are spoiled for choice with 7 distinctive dining venues that set the hotel apart as a destination in itself.
For conferences, exhibitions, meetings, weddings, and social events, the hotel offers an extensive range of multi-functional meeting and event spaces. Bodylines Fitness & Wellness Club offers a fully equipped gym, massage treatments, outdoor terrace, and swimming pool. City Centre Rotana Doha is bringing Rotana’s distinctive brand of hospitality to Qatar.
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Title: Door Attendant
Company: Rotana Hotel Management Corporation
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering (Guest Services, Hospitality & Tourism, Hotel Front Desk)
