Overview
Digital Operations Executive – Saudi National Jobs in Riyadh, Saudi Arabia at Informa Group Limited
Digital Operations Executive – Saudi National
Full-time
Company Description
Tahaluf is rewriting the events playbook. Its
purpose
is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.
To scale at this pace requires impeccable local partners, and Tahaluf is proud to enjoy the support and partnership of several Government and Non-Government Organisations that are at the apex of Saudi’s B2B and B2C large scale events scene. Join our ambitious and highly committed team, who are not afraid to push boundaries and disrupt the status quo. Be ready to be thrown in at the deep end, taking on large-scale projects from day one, under the guidance of a
supportive leadership
team who will encourage your personal development and offer you new opportunities.
Job Description
As a Digital Operations Executive, you will play a vital role in the planning, execution, and ongoing support of digital platforms that enhance our year-round event experiences. Working closely with marketing, operations, sales, customer insights, and sponsorship teams, you will help configure digital tools—such as mobile event apps and exhibitor directories—to deliver smooth, engaging user journeys for attendees and exhibitors alike.
The Role
In this role, you will support the setup, testing, and
optimization
of digital platforms for each event, ensuring they meet the needs of various stakeholders. You’ll manage timelines, coordinate with internal teams and external suppliers, and provide basic training and guidance to maximize platform usage. With your strong
project coordination
skills and keen eye for detail, you’ll ensure that every digital touchpoint contributes to a seamless and
impactful
event experience.
Key Responsibilities
Platform Setup & Coordination:
Assist with the end-to-end setup and configuration of digital event platforms, including mobile apps and exhibitor directories.
Collaborate with internal teams to gather platform requirements such as registration details, content integration, networking features, and sponsor fulfillment needs.
Stakeholder Engagement:
Serve as a point of contact for show teams, providing regular updates on project timelines, addressing concerns, and troubleshooting basic issues as they arise.
Work closely with marketing, sales, and sponsorship teams to ensure that platform capabilities align with their strategic goals.
Training & Support:
Support end-users and team members in understanding and navigating digital platforms.
Provide guidance on best practices, support onboarding sessions for exhibitors, and ensure they maximize their platform profiles and lead retrieval tools.
Quality Assurance & Compliance:
Assist in testing platform features and ensuring that data, content, and user journeys are properly set up and functioning optimally.
Help maintain compliance with internal Service Level Agreements and contribute to achieving key event metrics.
Performance Tracking & Reporting:
Contribute to post-event analysis and reporting by compiling basic performance metrics.
Supportcontinuous improvementefforts by identifying areas of enhancement and providing feedback for future events.
Qualifications
Bachelor’s degree in Business, operations, IT, or a related field.
Experience
3-5 years of e…
Title: Digital Operations Executive – Saudi National
Company: Informa Group Limited
Location: Riyadh, Saudi Arabia
Category: IT/Tech
