Overview
Customer Support Engineer Jobs in Dubai, Dubai, United Arab Emirates at Sharaf DG
Title: Customer Support Engineer
Company: Sharaf DG
Location: Dubai, Dubai, United Arab Emirates
To plan and install the solutions as per the scope of Work
Providing hardware and software support for all the customers
Installing and configuring computer hardware, software, systems, networks devices
To generate more business from the customer
Hands on experience with Security, Networking , server and storage
To be available and responsible for any issues at customer site related to the solution
To make the customer satisfied and make sure for the repeat business
Commercial Awareness and negotiation skills
Strong Problem Solving and Decision Making skills
Strong Project Management skills
Requirements
Experience (Yrs& Field) : 5+ Years UAE experience
Educational Qualification : Diploma /BE, Should have valid UAE DL
Professional Certifications: MCSE , CCNA , Cisco ,HP, Fortinet, Sonicwall, MS, Azure etc.
Skills & Abilities
Virtualizations: Hyper V and VMWare, MS Cloud Technologies: Office 365 ,Azure, SharePoint, Active directory, Backup and recovery : Acronis and Veeam Backup, Mail solutions: MS Exchange and Office 365, Security Solution: Sonicwall , Cisco & Fortinet, WiFi Solutions : Aruba, Cisco, Meraki, TPLINK, Firewall solution : Fortigate. SonicWall, Sophos, Server and Storage: HP, Fujitsu, Lenovo, EMC, NETAPP,
