Overview
Customer Solution Engineer Jobs in Riyāḑ al Khabrā’, Saudi Arabia at KONE Automatiktüren GmbH
Location: Riyāḑ al Khabrā’
Customer Solution Engineer
Locations:
Riyadh
Time Type:
Vollzeit
Posted On:
Heute
Job Requisition : R0645710
Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurturescollaboration,diversity, growth, and wellbeing.
It’s time to make a move. Join our flow.
We have anexcitingopportunity for an energetic and enthusiastic CSE Engineer to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements. This role involves interpreting customer specifications and aligning them with KONE’s solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party equipment. The engineer also plays a key role in developing non-standard solutions and supporting the tendering process, ensuring that all technical requirements are met with KONE’s product offerings.
Communication with Customer or Project Team:
Responsible for attending regular customer meetings, project follow-up meetings, and site coordination meetings. He/She, together with the Project Manager, will be the point of contact between the customer and KONE for all technical points.
Collaboration with Sales:
Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard and major projects. Selects the correct product platform on which to make the offer.
Collaboration with Supply Line:
Responsible for placing the order to the factory, including the correct documentation and procedure. Follows up on the manufacturing and coordinates the material delivery dates to operation.
General Responsibilities:
Participates in product and new service release information-sharing sessions. Provides technical training to Sales, Installation, and Maintenance as per Front Line needs. Offers input to the product offering management about customization, standardization, and interface requirements for the portfolio.
Minimum Requirements:
Hold a Bachelor’s degree in Engineering. Minimum of 5 years experience in the elevator business or another relevant field. Excellent verbal and written English and Arabic language skills. Excellentcommunication, negotiation, and customer handling skills. Understanding of different building types and customer segments. Good knowledge of environmental andsustainabilityrequirements and norms. Good CAD and optional BIM skills. Basic knowledge of competitors’ products.
Good understanding of how a product’s total cost is built up and local norms and regulations.
Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird.
Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl…
Title: Customer Solution Engineer
Company: KONE Automatiktüren GmbH
Location: Riyāḑ al Khabrā’, Saudi Arabia
Category: Engineering
