Overview
Customer Service Team Leader Makkah Jobs in Jeddah, Saudi Arabia at 2P Perfect Presentation
Employment requirements
- Full knowledge of Call Center Key Performance Indicators (KPIs).
- Bilingual proficiency in Arabic and English (spoken and written).
- Minimum of 1 year of experience in call center management in a Supervisory or Team Leader role.
- Strong people management and organizational skills.
- Strong decision-making ability and problem-solving skills.
- Good knowledge of quality assurance and call monitoring processes.
- Ability to coach, train, and develop call center agents to improve performance.
- Strong communication and reporting skills, with the ability to analyze performance reports and improve team productivity.
Title: Customer Service Team Leader Makkah
Company: 2P Perfect Presentation
Location: Jeddah, Saudi Arabia
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