Overview
Customer Service – Tamheer Jobs in Riyadh, Saudi Arabia at Emdad By Elm
Title: Customer Service – Tamheer
Company: Emdad By Elm
Location: Riyadh, Saudi Arabia
Job Description:
Providing customer support through digital channels and direct interactions by handling inquiries, processing requests, and following up on cases to ensure an outstanding customer experience.
Job Requirements:
- Receive and process customer requests, ensuring timely follow-up and completion.
- Maintain accurate customer records and update information in relevant systems.
- Resolve customer issues and complaints, escalating complex cases when necessary.
- Coordinate with internal departments to ensure efficient and high-quality service delivery.
- Track requests and ensure they are closed in accordance with established procedures.
- Contribute to enhancing customer experience and improving customer satisfaction.