Overview
Customer Service Specialist Jobs in UAE at Concentrix
About the jobJob
Title:
Customer Service Specialist
Job Description
The  Advisor II,Customer Service position interfaces with customers via inboundcalls, outbound calls, or through the Internet depending uponclient requirements. This position provides customer servicesupport and resolution of non-routine problems regardingclient’s product orservices.
Who arewe?
We are a Global Leader in
Customer Service Excellence
and provide customer service on behalfof our clients. We work behind the scenes operation representingmany of the brands and organisations you know and love! We stronglybelieve in investing in the future and in promoting from within. Asa part of our team, you will have access to career pathways andongoing development – putting you first and giving you tools forsuccess!
We pride ourselves on a culture rich in
diversity
,openness, and integrity.
About
The Role
As a Customer Service Specialist, you will be representing a new client as the frontlineof the business. On top of being established within a brand-newteam, you will be tasked with resolving general and complexcustomer enquiries, handling outbound campaigns, and providingadvice while demonstrating the highest level of customerservice.
Key Role Details Hourly  rate of $24.87 – $27.57 +Super + Incentives Operational
Hours:
National Service Delivery 7:00am – 7:00pm (Monday –Friday)
Full-time and Part-time roles available– PT roles must be available to attend a FT initial4-week training
Screening now for an early Junestart date
Location:
Work from
Home!
Initial equipment collectionrequired
Successful applicants must be able tocollect IT equipment from:
Adelaide, Albury, Brisbane, Canberra,Dandenong, Geelong, Gosford, Hobart, Melbourne Newcastle, Sydney,Townsville and Wollongong.
Who areyou? Mustbe an Australian Citizen and at least 18 years ofage
Must have minimum 25
Mbps download and 5
Mbpsupload for
home office
Passionate aboutcustomer service
Eager to work towards goalsand targets
Confident and capable in usingcomputers and systems
Existing experiencewithin a contact centre environment – highlydesirable!
Exceptional
communication
andinterpersonal skills  Key Skills   Comunication skills,Customer Connections
Employment Type
:
Full Time  Department /
Functional Area:
Helpdesk,Customer Service,Telecalling
Experience:
0 Years – 1 Years years Vacancy: Â 1 Â Joining Date:
Wed, 08 Jan 2025
Title: Customer Service Specialist
Company: Concentrix
Location: UAE
Category: Customer Service/HelpDesk (Customer Service Rep, HelpDesk/Support)
