Overview
Customer Service Sales Representative Jobs in Dammam, Saudi Arabia at Alrashed Industrial
Contribute to the sustainable growth of the business by managing, developing, and expanding the company’s customer portfolio.
Key Responsibilities:
Sales Visits and Customer Engagement:
Organize and conduct sales visits to current and potential customers.
Focus on achieving sales objectives set by Sales Management.
Market Analysis and Competitor Research:
Analyze the market and gather information on new clients and competitors (product range, prices, margins).
Customer Information Collection:
Collect and document customer information, including needs, expansion/investment plans, new product launches, and executive contacts.
Data Management:
Ensure all customer interactions, actions, intentions, visits, and calls are recorded in the company’s information system.
Proposal Preparation:
Coordinate with the Technical Sales Office to prepare and process customer proposals.
Customer Service Excellence:
Address customer issues and complaints promptly to ensure high levels of customer satisfaction.
Industry Engagement:
Attend trade fairs and industry events to represent the company and explore commercial opportunities.
Required Knowledge & Skills:
Industry Knowledge: Strong understanding of bakeware coatings, materials, and their applications.
Sales Expertise: Proven experience in sales, preferably in the bakeware, coatings, or related industries.
Communication and Negotiation: Excellent communication, negotiation, and interpersonal skills.
Relationship Management: Ability to build and maintain strong relationships with clients.
Self-Motivation and Resilience: Self-motivated, resilient, and results-oriented with a track record of meeting or exceeding sales targets.
Technical Proficiency: Proficiency in using CRM software, Microsoft Office, and digital sales tools.
Travel Readiness: Willingness to travel as needed to meet with clients or attend industry events.
Qualifications and Experience:
Proven experience in sales, preferably in the bakeware, coatings, or related industries.
Educational background in business, sales, or a related field.
Proficiency in CRM software, Microsoft Office, and digital sales tools.
Strong problem-solving abilities, adaptability, and a customer-centric mindset.
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Title: Customer Service Sales Representative
Company: Alrashed Industrial
Location: Dammam, Saudi Arabia
Category: Sales (Business Development, Industrial Sales), Customer Service/HelpDesk
