Overview
Customer Service Representative Jobs in Jeddah, Saudi Arabia at Almajdouie
Responsibilities
Understand the demand of consumers to provide timely service and solutions.
Utilize available resources to offer precise information in a clear and concise manner.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Troubleshoot and resolve product issues and concerns.
Skills
Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
Well-versed in handling digital tools and modern computer hardware.
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Title: Customer Service Representative
Company: Almajdouie
Location: Jeddah, Saudi Arabia
Category: Customer Service/HelpDesk (Customer Service Rep, Technical Support)
