Overview
Customer Service Officer Jobs in Al Kuwait, Kuwait at Bloom
Customer Engagement: Welcomed an average of 200+ customers daily, actively listening to needs and recommending products to increase sales.
Conflict Resolution: De-escalated escalated complaints with empathy, achieving a 98% issue-resolution rate on the first contact.
Sales & Cross-Selling: Promoted daily deals and loyalty programs, consistently exceeding store up-sell targets by 15%.
Operations & Inventory: Maintained an organized sales floor and stocked shelves, assisting with routine inventory audits and managing 1,000+ SKUs.
Point of Sale (POS): Processed cash and card transactions with 100% accuracy, maintaining balanced registers at the end of every shift.
Title: Customer Service Officer
Company: Bloom
Location: Al Kuwait, Kuwait
